Security and trust
Built to be trusted with money.
Money is personal. These are the rules we hold ourselves to, written down plainly so you can hold us to them too.
We never move your money
NetQuiid can't make payments, hold money or pay anything out. It shows you what's happening and helps you act.
Every figure comes from real maths
Safe-to-Spend, forecasts and what-ifs all come from one calculation on our servers. AI only helps word the answer.
Proof before "cancelled"
We only call a subscription cancelled when the provider confirms it. Until then, it says so.
No adverts, no data sales
We don't sell your personal information, and we don't show you adverts.
Your data
Your information is encrypted in transit and at rest. We collect only what NetQuiid needs to work, and we explain exactly what and why in our privacy policies.
You can download a copy of your data or delete your account at any time. Deleting your account removes your information from our live systems straight away.
NetQuiid is a trading name of Veto Swarm Intelligence Ltd, a UK company (number 17002319), registered with the Information Commissioner's Office (ICO) under number ZC189766. Read the website Privacy Policy and the app Privacy Policy.
Bank connections
Bank connections aren't available yet. When they open, they'll run through an FCA-authorised open banking provider and will be read-only: NetQuiid will be able to see balances and transactions, never move money.
You'll approve the connection at your own bank. NetQuiid never sees or stores your online banking password, and you'll be able to disconnect at any time.
AI that explains, not invents
Ask Quiid answers questions about your money using figures from the same calculation as the rest of the app. AI helps put the answer into plain English, but it never makes up an amount.
AI can still word things imperfectly, so check important amounts and dates before you act. Nothing NetQuiid says is financial advice.
Cancellations and your authority
NetQuiid shows you the provider's own steps to cancel and can write a cancellation email for you to send from your own address.
Where we send a cancellation letter for you, we do it only with your signed Letter of Authority, for that one provider and that one request. It ends after 60 days or when the request closes, and you can withdraw it at any time.
We only mark something cancelled when the provider confirms it.
Paying for Plus
NetQuiid Plus payments are handled by a regulated payment provider. We never see or store your full card number.
Free Plus before launch needs no card and never turns into a paid plan. Plus only starts if you choose it, and you can cancel online at any time.
Your account
Passwords must be strong, and the app checks new passwords against known data breaches. Use a password you don't use anywhere else.
Signing out removes your session from that device.
Leaving is easy
Leaving should be as easy as joining. In the app, Leave NetQuiid stops any Plus payments and closes your account in moments. In the community, you can manage emails, download your data and delete your account from Your account.
Report a concern
If you think something isn't right, or you've found a security issue, email support@netquiid.com with "Security" in the subject. Please don't include passwords or full card numbers.